My Baba is committed to protecting your personal information and complying with the General Data Protection Regulations (GDPR). This policy describes how we collect, use, store and disclose your personal information.
My Baba Family LLP (“My Baba”) is the lead data controller in respect of personal data processed under this policy. My Baba’s company number is OC392026 and registered address is 21 Navigation Business Village, Navigation Way, Ashton on Ribble, Preston, Lancashire, PR2 2YP
This policy applies to any personal information provided by you through the My Baba website (www.mybaba.com) or through your interactions with us by email.
It is important that you read this privacy policy together with any other privacy policy My Baba may provide on specific occasions from time to time when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information. This policy supplements any such other policies and is not intended to override them.
My Baba collects personal information about you to inform you about, and provide you with, My Baba content or services and products available to order from My Baba, to deal with any enquiries you may have, to administer competitions and to improve and develop these and the site for the future.
My Baba collects the following types of personal information about you which you may provide to us:
Depending on your settings or the privacy policies for other online services, you may give us permission to obtain information from your account with those other services. For example, if you’re using the site on your mobile, you may choose to provide us with location data. The information we obtain from those services does depend on your settings for that service or their privacy policies. So you should always regularly check what those are.
With regard to each of your and your authorised users visits to our site we may automatically collect the following information:
– technical information, including the Internet protocol (IP) address used to connect the computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
– information about the visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
This information does not identify you personally. It simply enables us to compile statistics.
We also collect Aggregated Data includes statistical or demographic data, for example we may aggregate your usage data to calculate the percentage of users using a specific Website feature. Aggregate data is not considered personal data, however if we combine aggregate date with personal data we then treat it as personal data.
We do not collect any Special Categories of Personal Date about you, for example race, religious beliefs, sex life, sexual orientation etc
Where you browse away from a page via a link provided the relevant page owner will have its own privacy policy which you should review before using the site or providing any personal data about yourself.
My Baba uses Experian to make the content and advertising shown on devices that you might use or that may relate to the same household more relevant and useful. Experian may also provide insight reporting as part of their service. As part of this process Experian uses cookies and may receive information about the kind of device you use as well as your IP address, location data, device user agent string or information about websites where your device has previously displayed advertising. By using the My Baba site, you consent to the processing of data about you by Experian for the above purpose and for the profiling of audiences bearing similarities to your data. You have a choice about whether or not you want your information to be used in this way and you can set your preferences by visiting www.experianmarketingservices.digital/cookieoptout. This won’t stop you from seeing content about our services when you visit our website, but it will mean that the content you do see may not be as relevant to you.
For further detailed information on the cookies we use and the purposes for which we use them see the Cookies Policy.
My Baba receives this personal information about you when you contact us directly via email or visit the My Baba website (www.mybaba.com) to browse our content, to request to purchase a product or service, to create a VIP account, to enter competitions, to make a general enquiry, to provide us with feedback or to request our newsletter.
We also receive information from our payment provider to confirm that payment has been made for any VIP membership or product that you may order through our site. The payment provider will collect certain of your personal data through this process and has its own security and privacy information.
We will only use your personal data when the law allows us to – where we need to perform a contract with you, where necessary for our legitimate interests where those are not overridden by your interests and rights, for legal compliance and where none of those apply, with your consent.
My Baba uses personal information about you that you give us:
We use the information we collect about you:
You will receive e-newsletters and other electronic marketing from us only if you have requested this.
My Baba and its third party service providers (eg, payment processors, newsletter, marketing and competition fulfilment agencies and IT service providers) may contact you by post, telephone, email and/or text message, unless you have told us not to or have registered with the telephone or post preference services.
The personal information is provided to:
We may also need to share your personal data with third parties:
All personal information we have about you via email or through the site is stored on secure servers operated by My Baba or its third party IT service providers. We have put or ensure that there are in place appropriate security measures and policies to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions in accordance with this policy and applicable Data Protection legislation.
Where information has been passed to our third party service providers it will be stored on their secure servers. These third party service providers have access to your personal information needed to perform their functions, but may not use it for other purposes. My Baba ensures that these third party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.
If you are provided with a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Your personal information may be processed by My Baba’s third party service providers operating outside the EEA in accordance with this privacy policy. My Baba will use appropriate safeguards to ensure that your personal data is treated securely and in accordance the Data Protection legislation in connection to such transfers or processing of your personal data outside the EEA.
Where you have provided your data to enter a competition, your data shall only be retained during the entry period for the competition and for a reasonable time thereafter to finally administer the competition. Where you have requested subscription to our e-newsletter or have ordered products from our site your personal information will be held in My Baba’s customer relationship management systems for an indefinite period. You may request to unsubscribe from the e-newsletter at any time at which point you would be removed from our relevant system. The personal data of any VIP members will be retained for the period of membership and for a short time thereafter. My Baba will carry out periodic data cleanses of this information to ensure that it is up to date and accurate and it is still reasonably necessary for us to retain it to fulfil the purposes we collected it for.
You have the following rights in connection with your personal information processed by My Baba:
You have a right at any time to withdraw consent to receiving the e-newsletter or marketing from My Baba. To manage your rights please follow the instructions in our marketing communications or write to us at:
Post: My Baba, 80 South Audley Street, London, W1K 1JH
Email: info@mybaba.com
Where you opt out of marketing, we may nonetheless retain your information in connection with previous transactions or correspondence (such as competition entries or with record of prior correspondence between us) for so long as is reasonably necessary in connection with the same.
You can also seek to exercise any of these rights at any time by contacting us using the contact details provided below.
Please note when you seek to enforce any of your rights, we may need to request specific information from you to help us confirm your identity as a security measure. We may also contact you to ask you for further information in relation to your request to speed up our response.
If you are concerned or have questions about how My Baba handles your personal data please contact us and we will do our best to assist you.
Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed through the following link https://ico.org.uk/concerns/.
My Baba reserve the right to revise this privacy policy or any part of it from time to time. Please check back frequently to see any updates or changes to our privacy policy.
Questions, comments and requests regarding this privacy policy should be addressed to info@mybaba.com.
(Update April 2020)
