Living / 29 April, 2019 / My Baba

What Is Harrods Toy Concierge? And Is It For Me?

Whether you’re short on time, stumped for ideas or on the search for the perfect gift, Harrods Toy Concierge will help you out. The toy concierge service, that launched three years ago, is unrivalled in finding the ultimate gift for your child.

What is Harrods Toy Concierge?

The Toy Concierge is service delivered by Harrods’ toy specialists as part of the toy department. The highly-trained team are able to choose the right toy to best suit your child’s age, developmental stage and personality from the 60,000+ toys that Harrods has to offer.

The toy experts are able to offer expert advice, source exclusive and limited edition toys from around the globe, and commission bespoke pieces.

You’ll have a one-to-one relationship with the Toy Stylists who will help you craft gift lists for birthdays and other special occasions. In addition, they’ll keep you up-to-date on the latest toys and products.

You can arrange an appointment over the phone, followed by a personal shopping experience or turn up in store for a walk-in appointment. It’s possible to arrange a pre-store opening booking for a private and quieter shopping experience.

The Toy Concierge appointment is free and there is no minimum spend.

How does the Toy Concierge work?

You can contact Harrods via email or call +44 (0)20 7225 5855 to book an appointment.

You can expect a telephone consultation with the Toy Concierge team before visiting the store. The team member will ask about your child’s age, likes and dislikes, hobbies and interests. Through this, they’ll come up with some initial ideas.

When you visit the store with your child, you’ll both be guided through the store and the specialist will better be able to identify what captures your child’s eye.

Gifts can be taken home on the day or sent anywhere in the world.


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Is Toy Concierge for me?

The Harrods Toy Concierge service is for everyone, regardless of your budget. If you’re looking for something small or large for your child, the toy specialists will help you choose something just right.

We love the fact that you can pop in at any time and that you’re able to have one-to-one discussions with specialists before you choose your child’s dream gift.

For more info, visit


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